Just saying would be nice to have a welcome to FDA guide book and start from the basics. Learn more about Frontdesk Anywhere from our verified reviews. Share your experiences with other software buyers. can be glitchy at times. FDA is good for a property of our size. Learn how Frontdesk Anywhere can help your business. It's eye-catching. With this software, our team can review the occupancy forecast, plan our promotions, as well as monitor and manage our rate via the rate manager or booking suite tab to keep an eye on our competitors price. Learn more about Frontdesk Anywhere price, benefits, and disadvantages for businesses in Singapore. Many glitches that still continue, very disappointed. But if you are like me, you need a product that works now, not in trial mode. It's our goal to bring more customizable options to users. Customer service is impeccable, reliable and relatively immediate. Failed credit card transactions for no reason and then I went to our back up manual credit card machine and it went through (both dependent on same ethernet connection). Typical Customers These are some reports I miss like lead time of bookings. If I could make any single change, it would be to streamline the communication with customers by making email templates easily editable/more user friendly, and allowing emails/SMS text alerts to be sent to ALL guests at one time, without the need for a timed template. Puntos a favor: Cost is reasonable and serves its purpose. The team members learn how to use it quickly thus it saves time. FDA seamlessly and easily integrates with other booking platforms. None at this time. Overall I have used, Lightspeed, Cloudbeds, Maestro, and some other PMS, however FDA was the most easy to use. This allows us to adjust the our rate within a few second. Many functions don't work. From 121 users reviews. Simple to train staff of basic functions of the system. There was never a time that someone different, outside of these 4 people, answered the phone. Puntos a favor: We are looking forward to be using their full function of POS software. Lodging Statistics Report doesn't even load. Find Frontdesk Anywhere pricing plans, features, pros, cons & user reviews. I chose Frontdesk Anywhere, and have long been an advocate. Front Desk Anywhere is an efficient and user friendly software. I have no complaints to make. In all my experience with them, I only dealt with 4 staff members. I have no complaints to make. It's eye-catching. Unfortunately I would recommend another company and save your time, even if you are a small 10 room Inn, keep looking elsewhere. Learn more about it's pricing, reviews, features, integrations and also get free demo. Your technicians are most appreciated for their depth of knowledge of how the software works. The benefit of this is that you don’t have to download the software and wait a long time before being able to use it. I've followed up with our development team to ensure they are investigating the discrepancies you've noticed in your historical reports. I'm truly impressed on how user friendly the system is. This could be solved by extending reservation out halfway through to the next day. The system is very intuitive and staff learned how to use it quickly which was a big plus. In conclusion, we at Oasis Hotel are very happy with software and customer service. Your technicians are most appreciated for their depth of knowledge of how the software works. Contras: It's online accessibility from any computer is a must even for our small company. As a web based system, I have access to all of my hotel properties from anywhere in the world, including my smart phone. We found that with other platforms, customer service was not always available (half-way around the world! I think they're making an effort to combat this on email support at least. Comentarios: Is Frontdesk Anywhere the right Hospitality Property Management solution for your business? I am grateful for the technical support provided by India. All software programs can have glitches and FDA is no exception. User friendly, customer service is friendly and quick to respond, I can integrate it with all of the OTA's and manage rates from one site. While many pieces of information can be tracked, we do have a wish list of items that have not yet been included but may be in the future version. Contras: Overall experience is fantastic as we been with Front Desk Anywhere for many many years now and we look forward to all the new bells and whistles they will soon come out with. Thank you again for your feedback. Comentarios: Automatic itemized invoicing and auto-emails were our most basic requirements, and FDA goes far beyond. Comentarios: We are not able to change the subject (Guest Confirmation xxxxx) when sending manual email through the system. I could work anywhere and anytime. So I have to have a separate program on my hard drive that I have to refer and add the telephone calls to the invoices separately. Puntos a favor: Puntos a favor: Their support team gives us a comfort with 24 hours support service, and immediate hands on to resolve the glitch that we encountered. It is more of an IT company that attempted to go into hospitality and are not hitting the mark. Average Rating - The rating of Frontdesk Anywhere is 4.4 stars out of 5. These are some reports I miss like lead time of bookings. FDA simply revolutionized our business, pulling everything together in a single platform. Our personal contact was available to assist with every step of setup, and any questions ongoing. The online booking engine is perfectly fine but it could be better. Contras: Very good overall experience. Enjoy the holidays with your families. the savings we get versus other software is enough to offset that inconvenience. If I see the report or the function it should work. I believe this company has a true lack of real hotel industry advisors. Do not like that you cannot see your check outs from the reservation screen. Really, truly, having [SENSITIVE CONTENT HIDDEN] as a high-level contact who addresses our needs has been a huge bonus. Contras: Visually very clear and pleasant. Lots of great reporting for future projections and marketing. T - rate manager is extremely easy to use The online booking engine is perfectly fine but it could be better. We use the program 24/7 and are quite happy about it. I am told there is new version of FDA but every time I have inquired about it the question virtually gets ignored. When there're some problems, the staffs are willing to help and solve the problems. Beyond this, I have had many glitches with the system itself. Many glitches that still continue, very disappointed. Write a Review! Get free demos and compare to similar programs. She is so supportive and helpful and patient with my blunders. Comentarios: Pro's - Fairly user friendly. Share your experiences with other software buyers. Thank you India and to your Team of helpful, patient, friendly and professional reps. Not only that this software is user friendly but also it's staffs in Thailand are super friendly. Features are extensive; reports will give you everything you are looking for and then some. Minor glitches with communication with channel manager that can cause every once an a while discrepancy on a reservation, I'm sure it's something that can be easily addressed by the FDA technical team. Feedback from customers like you can indeed help shape how we develop and improve Frontdesk Anywhere in the future. The system allows us to make reservations, check guests in & out of the system, track deposits, run a multitude of reports including sales and future revenue on the books. Cancer Treatment Centers of America - SRMC Account ID: CTCA120615A User Name: ... frontdesk anywhere Property Management System Booking Engine Channel Manager Revenue Manager Reputation Manager Ecosystem. The only thing would be the loading issue on rooms that have been in the system for multiple months. The customer service & support team has always been responsive to challenges. 3rd party software integration will allow this to be done, but including it in the package would make the system even stronger. But like I said very minor, nothing to loose sleep over. If there is....I want it. - no mobile app, only mobile website (can be a pain to login/logout on phone) We had to relocate a guest Memorial Day Weekend because they were supposed to have 5 bookings but came across as 3. As a web based system, I have access to all of my hotel properties from anywhere in the world, including my smart phone. I think they're making an effort to combat this on email support at least. Get free demo. Automatic itemized invoicing and auto-emails were our most basic requirements, and FDA goes far beyond. Contras: Review of Frontdesk Anywhere. Only 1 rate per type instead of making rates by length of stay. If I see the report or the function it should work. Although I like FDA, it really needs improvements that would benefit both parties for revenue. Even though I'm satisfied with its booking function, when it comes to Point of Sale, Revenues and Report functions, they still have room for improvement. It will not let me update the status of a work order and then archive it. I wish all your technicians a "Happy New Year!" Puntos a favor: Contras: Ask Frontdesk Anywhere. There are so many options for generating reports that I sometimes have trouble deciphering the titles and finding what I need. Frontdesk Anywhere Price, Reviews & Ratings | GetApp Ireland 2020 From 121 users reviews. We really appreciate hearing from you. Contras: I also like how easy it is to learn, this will be very helpful when training as that will take up most of your time. Thank you for your feedback. I've followed up with our development team to ensure they are investigating the discrepancies you've noticed in your historical reports. Good system overall with different work areas and features. Comentarios: Software de gestión hotelera (PMS) todo en uno en la nube. We use FDA to operate four very busy hotels in the Los Angeles area. Puntos a favor: Reviews zu Frontdesk Anywhere Software: Systemübersicht, Funktionen, Preisinformationen und Ratings & Reviews. Plus, I love [SENSITIVE CONTENT HIDDEN]. Get opinions from real users about Frontdesk Anywhere with Capterra. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Frontdesk Anywhere. Beyond this, I have had many glitches with the system itself. Really, truly, having [SENSITIVE CONTENT HIDDEN] as a high-level contact who addresses our needs has been a huge bonus. Other than the Cons mentioned, we really have no complaints. - 24/7 support exists, but difficult to get ahold of tech support by phone at any given time (typically will get a call back within 24 hrs.) Met onze echte klantreviews kom je alles te weten over de plus- en minpunten op het gebied van gebruiksgemak, functies en klantenservice. it works and serves the purpose we need. Let us help you make a confident buying decision I was in immediate need for a new PMS system when my hard drive crashed and the current Software I was using was not being supported outside of the UK. 4.4 /5. Payment between group folio and individual folios should be transferable. 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